Delivery and Returns Policy
Royal Mail Tracked service provides delivery updates via both Email and SMS. You can also track your orders location at www.royalmail.com/track-your-item
We use Royal Mail 48 or 24 hour tracked delivery for most orders (We'll use FedEx for the bigger items as well as liquid and pressurised items). Non Fed-Ex Orders over £50 are delivered free by Royal Mail 48 Tracked, spend over £99.99 for free delivery by Royal Mail 24 Tracked or FedEx 24 Hour. For orders over £50 you can upgrade to next working day delivery for only £1 extra.
Orders under £19.99
Royal Mail 48 Tracked: £4.50
Royal Mail 24 Tracked: £4.99
Orders £20 - £49.99
Royal Mail 48 Tracked: £2.99
Royal Mail 24 Tracked: £3.99
Over £50 - £99.98
Royal Mail 48 Tracked: FREE
Royal Mail 24 Tracked: £1.00
FedEx 24 Hour: £3.99
Over £99.99 - Over
Royal Mail 24 Tracked: FREE
FedEx 24 Hour: FREE
*Orders shipping to Northern Ireland via Courier will be subject to a delivery charge, we will be in touch upon receiving your order to discuss your delivery charge or you can Contact Us to discuss pricing prior to ordering.
Whilst we try to hold good general stock of Santa Cruz, Orange and Juliana products, these premium brands are always in very high demand and your order may be subject to varying lead times accordingly.
Please call us for more details.
International Orders are sent using Royal Mail International Tracked Delivery. These items are usually delivered within 3-7 working days of despatch.
All International order postage costs are an estimate. If the estimate is correct your order will be shipped immediately. If the postage estimate won't cover your delivery we will contact you with a postage quote.
For full details of our returns policy, follow this link.
ONLY AVAILABLE IN THE UK
Wickens & Soderstrom’s innovative new range of high quality lubricants and sealants is still growing and evolving and behind it is a concern for the environment as well as our own personal well-being as we work on our bikes.
The British company launched the No.5 Drivetrain Lubricant in 2014 after two years of lab development and since then they’ve added a bike cleaning fluid, greases, suspension lube and tyre sealant.
The Wickens & Soderstrom No.1 Bike Cleaner is the first EU Ecolabel accredited bike cleaning fluid (EU Ecolabel is the premier European award for the manufacture of ecological products). We’ve all sprayed bike cleaning products liberally over our mucky pride and joy but yet rarely stop to think if this does any harm to the environment or indeed ourselves. All Wickens & Soderstrom products are manufactured to be as ‘friendly’ as possible to you and the planet.